All payments and purchases are final and non-refundable unless there is an unresolvable issue or error with our service.
If an issue or error is related to the user’s device, browser, internet connection, email provider, program, app, printer, or any other variable beyond our control, then a refund will not be given. If the user cannot or will not provide adequate proof of the issue or error, then the user will not be entitled to a refund.
Any payments processed by the Apple App Store, including Standard and Premium account payments, must be canceled through the user’s Apple account. We do not have access to users' Apple account, and therefore, we cannot cancel these payments or issue any refund for these fees. Refund requests for payments made through the Apple App Store must be submitted directly to Apple.